Buyer Knowledge Base
Frequently Asked Questions
Everything you need to know about purchasing wholesale customer return pallets, warehouse collection in Soest, freight estimates, and reverse-charge VAT.
Our pallets contain customer returns and retail overstock directly from major European platforms and Amazon fulfillment centers. As raw liquidation inventory, items are sold as-is and may range from brand-new open-box items to customer returns. We do not test individual electrical items or offer retail warranties, which is why pallets are discounted up to 80% below retail value.
Every pallet manifest is generated directly from physical barcodes (LPN or EAN/UPC) scanned upon dock arrival. When available, our automated bot queries live European Amazon catalog data to fetch current buy-box prices and high-resolution item imagery. Manifest CSV files are available for download on every pallet page.